Effective Date: July 17, 2026
Santa Maria Health (“Santa Maria Health,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our patients, website visitors, and customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, request information, schedule appointments, or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when interacting with our website or communicating with our clinic.
This information may include:
- Full Name
- Email Address
- Phone Number
- Mailing Address
- Date of Birth (when applicable)
- Appointment Requests
- Health Information voluntarily submitted by you
- Insurance Information (when applicable)
- Payment Information (when applicable)
In addition, our website may automatically collect certain technical information, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Referral Website
- Date and Time of Visit
- Cookies and Similar Technologies
- How We Use Your Information
We use your information for legitimate business and healthcare purposes, including:
- Scheduling and managing appointments
- Providing healthcare services
- Responding to inquiries
- Coordinating patient care
- Sending appointment reminders
- Following up after treatment
- Processing payments
- Improving our website and services
- Maintaining internal records
- Complying with applicable laws and regulations
- Protection of Health Information
Santa Maria Health is committed to protecting the confidentiality and security of patient health information.
We implement administrative, technical, and physical safeguards designed to help protect personal and medical information from unauthorized access, disclosure, alteration, or destruction.
Health information provided through our website or directly to our clinic is used solely for purposes including:
- Scheduling appointments
- Providing medical care
- Coordinating follow-up treatment
- Responding to patient requests
- Fulfilling legal and regulatory obligations
Access to patient information is limited to authorized personnel and trusted service providers who require access in order to perform their responsibilities.
Where applicable, we strive to follow recognized industry best practices for safeguarding patient information.
SMS Communications
If you voluntarily provide your mobile phone number and expressly consent to receive text messages, Santa Maria Health may send SMS messages related to:
- Appointment reminders
- Appointment confirmations
- Appointment scheduling or rescheduling
- Follow-up care
- Billing notifications
- Customer service communications
Message frequency varies depending on your interaction with our clinic.
Message and data rates may apply.
You may opt out at any time by replying STOP to any SMS message.
For assistance, reply HELP or contact our office directly.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Email Communications
If you provide your email address, we may send communications regarding:
- Appointment information
- Educational materials
- Service updates
- Clinic announcements
You may unsubscribe from non-essential emails at any time using the unsubscribe link provided in the email.
Cookies
Our website uses cookies and similar technologies to improve functionality, analyze website traffic, remember user preferences, and enhance your browsing experience.
You may disable cookies through your browser settings; however, certain website features may not function properly.
Sharing of Information
Santa Maria Health does not sell, rent, or trade your personal information.
We may disclose information only when necessary to:
- Healthcare providers participating in your care
- Payment processors
- Technology service providers
- Laboratory partners
- Government agencies when required by law
- Legal authorities as permitted or required by applicable law
All third-party service providers are expected to protect your information appropriately.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
While we use commercially reasonable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as necessary to:
- Provide requested services
- Maintain patient records
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
- Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent for communications
- Request information regarding how your personal data is processed
To exercise these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites.
Santa Maria Health is not responsible for the privacy practices, policies, or content of third-party websites.
We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children through our website without appropriate parental or legal guardian consent.
International Users
Because Santa Maria Health serves patients from multiple countries, including the United States and Mexico, your personal information may be processed and stored in jurisdictions different from your country of residence, subject to applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated Effective Date.
Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
Santa Maria Health
823 Pescadores
Playas de Rosarito, Baja California 22740
Mexico
Phone: +1 (858) 209-6855
Email: info@stmariahealth.com
Website: https://stmariahealth.com
