SMS Messaging Terms & Privacy Policy
Effective Date: July 17, 2026
Santa Maria Health (“Santa Maria Health,” “we,” “our,” or “us”) provides SMS (Short Message Service) communications to help patients conveniently manage their healthcare. This SMS Messaging Terms & Privacy Policy explains how our text messaging program works, how your information is used, and your rights regarding SMS communications.
By providing your mobile phone number and opting in to receive SMS messages, you agree to these SMS Messaging Terms & Privacy Policy.
SMS Program Description
Our SMS messaging program is designed to provide timely healthcare-related communications to patients who have voluntarily opted in.
SMS messages may include:
- Appointment confirmations
- Appointment reminders
- Appointment scheduling and rescheduling updates
- Follow-up care instructions
- Billing and payment notifications
- Responses to patient inquiries
- Customer support communications
- Other healthcare-related notifications requested by the patient
We do not send unsolicited promotional or marketing text messages without your explicit consent.
Consent to Receive SMS Messages
By providing your mobile phone number through our website, appointment forms, or directly to our staff, and by expressly opting in, you consent to receive SMS communications from Santa Maria Health.
Your consent is completely voluntary.
Providing consent to receive SMS messages is not a condition of receiving medical treatment or healthcare services.
Message Frequency
Message frequency varies based on your interactions with our clinic, scheduled appointments, and requested services.
You will receive only those messages reasonably necessary to provide healthcare-related communications.
Message & Data Rates
Standard message and data rates may apply according to your mobile carrier’s plan.
Please contact your wireless carrier for information regarding applicable charges.
How to Opt Out
You may stop receiving SMS messages at any time.
Simply reply:
STOP
After you opt out, you will receive one final confirmation message confirming your request. No additional SMS messages will be sent unless you opt in again.
Need Assistance?
If you need assistance regarding our SMS program, simply reply:
HELP
or contact us directly:
Phone: +1 (858) 209-6855
Email: info@stmariahealth.com
Privacy of Your Information
Protecting your privacy is extremely important to us.
We use your mobile phone number solely for communications related to your relationship with Santa Maria Health.
Your information may be used to:
- Confirm appointments
- Send appointment reminders
- Coordinate patient care
- Respond to your requests
- Provide customer support
- Improve our services
We do not use your phone number for unrelated purposes without your consent.
Information Sharing
Santa Maria Health does not sell, rent, or share your mobile phone number or SMS consent with third parties for their marketing purposes.
SMS consent is not shared with third parties or affiliates for marketing purposes.
We may share limited information only when necessary to:
- Provide healthcare services
- Process payments
- Deliver requested communications
- Comply with applicable laws or legal obligations
Any authorized service providers receiving such information are expected to protect your information appropriately.
Data Security
Santa Maria Health uses reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or misuse.
Although we strive to protect your information, no electronic communication system can guarantee absolute security.
Supported Carriers
SMS services are supported by most major U.S. wireless carriers.
Santa Maria Health is not responsible for delayed or undelivered messages resulting from carrier limitations, service interruptions, or technical issues.
Eligibility
By participating in our SMS messaging program, you confirm that you are the authorized user of the mobile phone number provided or have permission from the account holder to receive SMS communications.
Changes to This Policy
Santa Maria Health reserves the right to modify this SMS Messaging Terms & Privacy Policy at any time.
Updated versions will be posted on this page with a revised Effective Date.
Continued participation in our SMS program after updates are posted constitutes acceptance of the revised policy.
Contact Information
If you have questions regarding this SMS Messaging Terms & Privacy Policy or our SMS communications, please contact us:
Santa Maria Health
823 Pescadores
Playas de Rosarito, Baja California 22740
Mexico
Phone: +1 (858) 209-6855
Email: info@stmariahealth.com
Website: https://stmariahealth.com