Privacy policy

Effective Date: July 17, 2026

Santa Maria Health (“Santa Maria Health,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our patients, website visitors, and customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, request information, schedule appointments, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when interacting with our website or communicating with our clinic.

This information may include:

Full Name
Email Address
Phone Number
Mailing Address
Date of Birth (when applicable)
Appointment Requests
Health Information voluntarily submitted by you
Insurance Information (when applicable)
Payment Information (when applicable)

In addition, our website may automatically collect certain technical information, including:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Referral Website
Date and Time of Visit
Cookies and Similar Technologies
How We Use Your Information

We use your information for legitimate business and healthcare purposes, including:

Scheduling and managing appointments
Providing healthcare services
Responding to inquiries
Coordinating patient care
Sending appointment reminders
Following up after treatment
Processing payments
Improving our website and services
Maintaining internal records
Complying with applicable laws and regulations
Protection of Health Information

Santa Maria Health is committed to protecting the confidentiality and security of patient health information.

We implement administrative, technical, and physical safeguards designed to help protect personal and medical information from unauthorized access, disclosure, alteration, or destruction.

Health information provided through our website or directly to our clinic is used solely for purposes including:

Scheduling appointments
Providing medical care
Coordinating follow-up treatment
Responding to patient requests
Fulfilling legal and regulatory obligations

Access to patient information is limited to authorized personnel and trusted service providers who require access in order to perform their responsibilities.

Where applicable, we strive to follow recognized industry best practices for safeguarding patient information.

SMS Communications

If you voluntarily provide your mobile phone number and expressly consent to receive text messages, Santa Maria Health may send SMS messages related to:

Appointment reminders
Appointment confirmations
Appointment scheduling or rescheduling
Follow-up care
Billing notifications
Customer service communications

Message frequency varies depending on your interaction with our clinic.

Message and data rates may apply.

You may opt out at any time by replying STOP to any SMS message.

For assistance, reply HELP or contact our office directly.

SMS Privacy

If you choose to receive SMS communications from Santa Maria Health, your mobile phone number and SMS consent will be used solely to provide healthcare-related communications, including appointment reminders, appointment confirmations, scheduling updates, follow-up care, billing notifications, and customer support.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with third parties or affiliates for marketing purposes.

All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except as required to deliver the SMS services you have requested or as required by law.

We do not sell, rent, or disclose your mobile phone number for independent marketing purposes. Your mobile phone number will be used only to communicate with you regarding the healthcare services you have requested from Santa Maria Health.

You may opt out of receiving SMS messages at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly at +1 (858) 209-6855 or info@stmariahealth.com.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Email Communications

If you provide your email address, we may send communications regarding:

Appointment information
Educational materials
Service updates
Clinic announcements

You may unsubscribe from non-essential emails at any time using the unsubscribe link provided in the email.

Cookies

Our website uses cookies and similar technologies to improve functionality, analyze website traffic, remember user preferences, and enhance your browsing experience.

You may disable cookies through your browser settings; however, certain website features may not function properly.

Sharing of Information

Santa Maria Health does not sell, rent, or trade your personal information.

We may disclose information only when necessary to:

Healthcare providers participating in your care
Payment processors
Technology service providers
Laboratory partners
Government agencies when required by law
Legal authorities as permitted or required by applicable law

All third-party service providers are expected to protect your information appropriately.

Mobile phone numbers and SMS opt-in consent are never shared with third parties or affiliates for their own marketing or promotional purposes.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

While we use commercially reasonable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as necessary to:

Provide requested services
Maintain patient records
Comply with legal obligations
Resolve disputes
Enforce our agreements
Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent for communications
Request information regarding how your personal data is processed

To exercise these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites.

Santa Maria Health is not responsible for the privacy practices, policies, or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children through our website without appropriate parental or legal guardian consent.

International Users

Because Santa Maria Health serves patients from multiple countries, including the United States and Mexico, your personal information may be processed and stored in jurisdictions different from your country of residence, subject to applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated Effective Date.

Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Santa Maria Health

823 Pescadores

Playas de Rosarito, Baja California 22740

Mexico

Phone: +1 (858) 209-6855

Email: info@stmariahealth.com

Website: https://stmariahealth.com